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SHIPPING INFORMATION

DISCOUNTS

Discounts can only be applied one at a time. 

PROCESSING TIMES

Processing times may vary depending on the item purchased. Please check the item description for processing times.

REFUNDS/STORE CREDIT

If for any reason you are not satisfied with your order you may be issued store credit only. There are no refunds. Please email dovelovedesigns@hotmail.com for store credit inquires.

Some items may take longer than others to process. Any questions or concerns about your order email, dovelovedesigns@hotmail.com. Please allow 24-72 hours for a response.

CUSTOM & wholesale ORDERS

Please allow a minimum of 2-4 weeks for custom and wholesale orders. This is dependent on the size of the order. In order to begin processing custom and wholesale orders, invoices must be paid in full. For some orders, the customer will receive a mock-up sample via e-mail. The customer should confirm receipt within 24-48 hours in order for processing to continue. Customers will be notified if their order qualify for a mock-up sample.

Please note that Dove Love Hand Designs is a one woman business. Therefore, please allow a minimum of 2-4 weeks processing for custom and wholesale orders. This allows each order to get its individualized attention! 

Interested in expediting your order or multiple shipment options? Send an e-mail to dovelovedesigns@hotmail.com.